win66bet respects your privacy and is committed to protecting the personal data you share with us when using the Platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have in relation to it. Please read this document carefully.
Effective Date: 1 January 2026 | Last Updated: 1 June 2026
This Privacy Policy applies to the win66bet Platform, operated at win66bet.co (the "Platform"). win66bet is an online gaming and sports betting operator serving Malaysian players. For the purposes of this Policy, win66bet is the data controller in respect of personal data collected from users of the Platform ("you", "your").
If you have any questions about how win66bet handles your personal data, you may contact the Data Privacy team at any time using the details set out in Section 13 of this Policy.
win66bet collects the following categories of personal data in connection with the operation of the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, MyKad or passport number, nationality |
| Contact Data | Email address, Malaysian mobile number, residential address |
| Financial Data | Payment method details (e.g. Touch 'n Go eWallet account reference, bank account number for FPX), transaction history, deposit and withdrawal records |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session duration, pages visited |
| Usage Data | Game history, bet records, bonus utilisation, login timestamps, customer support interaction logs |
| Verification Data | Copies of identity documents, selfie photographs, source of funds documentation submitted as part of KYC |
| Communications Data | Content of live chat, email, and WhatsApp support conversations with win66bet's team |
| Preference Data | Marketing preferences, responsible gaming settings such as deposit limits and self-exclusion elections |
win66bet does not intentionally collect special category personal data (such as health data, religious beliefs, or biometric data) except where biometric authentication is voluntarily enabled by the user on their own device — in which case such data is stored locally on the device and is not transmitted to win66bet's servers.
win66bet collects personal data through the following means:
win66bet processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
win66bet does not sell your personal data to third parties. We share personal data with third parties only in the following circumstances:
win66bet operates internationally and some of the third-party service providers described in Section 5 may be based outside Malaysia. Where personal data is transferred outside Malaysia, win66bet ensures that appropriate safeguards are in place — including contractual clauses that impose data protection obligations on the receiving party equivalent to those applicable in Malaysia — before any transfer takes place.
If you would like further information about the safeguards applicable to a specific international transfer, please contact the win66bet Data Privacy team using the details in Section 13.
win66bet retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting requirements. The following general retention principles apply:
Following the expiry of the applicable retention period, win66bet will securely delete or anonymise personal data in a manner that prevents recovery.
win66bet uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core Platform features.
Subject to applicable law, you have the following rights in relation to your personal data held by win66bet:
To exercise any of these rights, contact win66bet's Data Privacy team as described in Section 13. win66bet will respond to verified requests within 30 calendar days. We may request proof of identity before processing a data subject request.
win66bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. These measures include:
Despite these measures, no data transmission over the internet is completely secure. win66bet cannot guarantee the absolute security of data transmitted to the Platform, and such transmission is at your own risk. Once your data has been received, win66bet will use strict procedures and security features to prevent unauthorised access.
The win66bet Platform is strictly intended for users aged 21 and above. win66bet does not knowingly collect personal data from any person under the age of 21. Account registration requires entry of date of birth, and win66bet verifies age as part of its mandatory KYC process.
If win66bet becomes aware that personal data has been collected from a person under the minimum age, the relevant account will be immediately closed, all data will be deleted in accordance with our retention policies, and any deposited funds will be returned to the source payment method subject to verification.
If you believe a person under the age of 21 has registered a win66bet account, please contact the support team immediately via live chat or email.
win66bet may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. The current version of this Policy is always available at win66bet.co/privacy-policy. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
Material changes to this Policy will be communicated to registered users via their registered email address or via a notice displayed on the Platform upon login. Continued use of the Platform following notification of material changes constitutes your acceptance of the updated Policy.
If you have questions about this Privacy Policy, wish to exercise your data rights, or wish to lodge a complaint about win66bet's data handling practices, please contact the win66bet Data Privacy team through any of the following channels:
win66bet will acknowledge data privacy requests within 5 business days and issue a substantive response within 30 calendar days. If you are not satisfied with win66bet's response to a data privacy complaint, you have the right to escalate your complaint to the relevant national data protection supervisory authority in your jurisdiction.
A plain-English summary of the six things win66bet commits to in respect of your personal data.
win66bet does not sell, rent, or broker your personal data to third-party advertisers, data brokers, or any other commercial parties under any circumstances.
All data in transit between your device and win66bet's servers is encrypted with 256-bit SSL/TLS. Passwords are stored as salted hashes — never in plain text.
When win66bet shares data with payment processors, KYC partners, or game providers, we apply a strict minimum-necessary principle — only the data required for that specific purpose is shared.
win66bet responds to all data access, rectification, erasure, and portability requests within 30 days. We will not make exercising your rights unnecessarily difficult.
win66bet retains data only as long as legally required or operationally necessary. After the applicable retention period expires, data is securely deleted or anonymised.
In the event of a data breach affecting your personal information, win66bet will notify you and relevant authorities within the timeframes required by applicable data protection law.
Confident in how win66bet handles your data? Explore the Platform — hundreds of games, live sports, and full MYR banking, all with your privacy safeguarded.
Register your win66bet account. Your data is handled with full respect for this Privacy Policy from the moment you sign up.
Read the full win66bet Terms & Conditions alongside this Privacy Policy for a complete picture of your rights and win66bet's obligations.
Learn about the self-management tools available to all win66bet players — deposit limits, session reminders, cooling-off periods, and self-exclusion.
win66bet is strictly for users aged 21 and above. Please gamble responsibly and within your means.